Our CSV import tool enables you to easily create multiple shipments in batch, from any e-commerce environment.

With this feature, you can simply download your order information from your chosen environment, in a file format that uses comma-separated values (.csv), and import it directly into the RDS eCommerce portal. There’s no need to worry about the columns being in the right order, as you can organise this during the configuration step.

We’ve set out the steps below with tips and tricks to help you get the most out of using our CSV upload tool.

  1. Once you’ve logged in to the portal, and are in the Shipments Overview, select Upload CSV.
  2. You’ll be directed to the Upload Shipments overview, and here you’ll be able to choose your file. We’ve also set out some examples, which will give you an idea of how to configure your .csv file – you can choose from a domestic, international or mixed example file.
  3. Once you’ve chosen your file, you can choose to either select the preferred service for your shipments or move on to the configuration stage.
  4. Select Configuration. During this stage, you can assign the correct data to their corresponding fields by dragging and dropping the correct titles. All mandatory titles for shipments are indicated with a star. Once you’ve finished, select Check Data.
  5. You’ll now progress to the last stage, where you’ll be shown which shipments need to be changed or edited with a simple message indicating what information is needed.
  6. Once you’re satisfied with the status of the shipments, click Save all shipments, and you’ll be directed to the shipments overview where you can download your labels.

Hint 1: Why not set up some Automation Rules, that enables the system to automatically select the right carrier & service based on predefined rules. No more selecting the services manually!

Hint 2: If you’ve already configured your file before, the system will remember your preferences and you’ll be taken to the last step, where you can check all your shipment details before creating your shipments. You can also change or create a new mapper, during this stage if you wish to.

Hint 3: Do you have multiple sales channels? Then make sure to use our multi-mapper! This handy feature allows you to create and save a number of different mappers for your shipments, which can be easily changed with a click of a button.

Published On: February 19th, 2021 / Categories: CSV Import Tool /

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