About Us

Allow us to handle the carrier communications so you can focus on growing your business

We prioritize both proactive & totally transparent, unparalleled customer care ensuring that every interaction that you have with us exceeds your expectations

From the moment you engage with our platform, you’re welcomed into a community built on trust, transparency, and dedication to your satisfaction.

Our team of experienced professionals is committed to providing personalized support tailored to your unique needs, whether you’re seeking guidance, troubleshooting assistance, or simply a friendly ear. We believe in going above and beyond to ensure your journey with us is seamless and rewarding. With prompt responses, proactive communication, and a genuine passion for helping you succeed, our unparalleled customer care sets us apart as a trusted partner in your endeavours.

Team work discussion



Our reliable software continues to operate at peak performance.


Global Carrier Services

Offer the best shipping services to your customers.



Ship to over 200 worldwide shipping destination.

We Boost Our Clients’ Bottom Line by Optimising Their Growth Potential.

David Drake

Our Story

In his previous role of Head of Retail On the dot (a CitySprint Group company), David was responsible for delivering innovative delivery solutions for the likes of Adidas, ASOS, BooHoo, John Lewis, Telefonica (O2) & Wickes, helping them to increase brand loyalty and gain a competitive edge.

He then decided that he wanted to create a level playing field for the SME eCommerce market and left CitySprint to form RDS eCommerce.

“Having spent a number of years creating and delivering a number of initiatives for some of the UK’s largest retailers, I wanted to create a level playing field for the SME and independent retailers, by offering the same technology and service offerings as the big guys.”

RDS eCommerce now connect hundreds of retailers, to over 900 carrier services worldwide, from ‘click & collect’ to ‘next day’ and even ‘same day’ delivery services.

“What three words would I use to describe RDS? I would use the words efficient, time-saving and cost effective.”

Papillon Living
Stephen Anderson

Co-founder, Papillon Living

Start now for free!

Want to try it out? Open a free account and start shipping today.