Pricing Plans

Powerful shipping support & software to help your business grow.

Whether you’re a multi-national or a startup, we have a plan to help you grow. Let’s see which suits you best!

RDS Starter

  • FREE
  • For smaller users that are dreaming big, our courier contracts & shipping software will help you get there quicker. If you are shipping less than 1 a day, then this is the plan for you
  • <strong>RDS Starter plan includes:</strong>
  • Access to our significantly discounted courier rates
  • Compare multi-courier shipping rates
  • Instant eCommerce & Marketplace plugin integrations
  • Create custom branded, tracking notifications


  • FREE
  • For busy retailers that are shipping every day, that would like to streamline their shipping processes and save significant time and money along the way
  • <strong>Everything in RDS Starter, plus:</strong>
  • Scheduled daily collections from the couriers
  • Connect multiple Webshops & Marketplaces (Amazon, eBay & Etsy..)
  • Support in setting up & managing ‘unlimited’ automation rules, to automate the entire shipping process (cheapest, quickest, preference..)
  • Customer Care support via Messenger & WhatsApp

Small Shop

£2995per month
  • billed monthly (30 day notice)
  • Combine your own courier contracts along with ours and allow our technology to save you time and money, in enhancing both your and your customers shipping experience
  • <strong>Everything in RDS Pro, plus:</strong>
  • Combine your own exiting courier contracts alongside ours, to offer your customers the ultimate choice & convenience at checkout, proven to increase basket conversations
  • Monthly management information reporting

Medium Shop

£4995per month
  • billed monthly (30 day notice)
  • An RDS eCommerce managed service, to include management information reporting, courier invoice vetting & invoice query, through to a dedicated Customer Care contact
  • <strong>Everything in Small Shop, plus:</strong>
  • Monthly management information reporting
  • Courier invoice vetting, making sure all charges & surcharges are correct. Raising & dealing with courier invoice queries through to resolution
  • Enhanced Support: Dedicated Customer Care contact

Large Shop

£6995per month
  • billed monthly (30 day notice)
  • Deliver the ultimate in customer experience, complete with our ‘ultra slick’ smart: Returns service. Manage your monthly shipping & customer returns, spends & trends with our real time smart:Returns dashboard
  • <strong>Everything in Medium Shop, plus:</strong>
  • Your own courier contract rates to display in the RDS portal, alongside ours (which ours do as standard)
  • Retailer branded customer (self-serve) returns portal, with real time returns data (what is being returned & why), to help you further reduce customer returns
  • Premium Support: Dedicated Account Manager

Compare All Features

Wondering what plan is best for you? Here’s the full plan breakdown.

  RDS Starter RDS Pro Small Shop Medium Shop Large Shop
Create Multi-Courier Shipping Labels ✔ ✔ ✔ ✔ ✔
Access Significantly Discounted Courier Rates ✔ ✔ ✔ ✔ ✔
Compare Multi-Courier Rates ✔ ✔ ✔ ✔ ✔
Connect Multiple Webshops ✔ ✔ ✔ ✔ ✔
Create Shipping Automation Rules ✔ ✔ ✔ ✔ ✔
Worldwide Address Validation ✔ ✔ ✔ ✔ ✔
CSV Upload (Multiple Orders) ✔ ✔ ✔ ✔ ✔
Instant eCommerce Integration (Plugin) ✔ ✔ ✔ ✔ ✔
Instant Marketplace Integration (Plugin) ✔ ✔ ✔ ✔ ✔
Next Day Delivery ✔ ✔ ✔ ✔ ✔
48hr Delivery ✔ ✔ ✔ ✔ ✔
Click & Collect ✔ ✔ ✔ ✔ ✔
Create Branded Tracking Notifications ✔ ✔ ✔ ✔ ✔
Multi-Courier Tracking Dashboard ✔ ✔ ✔ ✔ ✔
Multi-Courier Shipment Reporting ✔ ✔ ✔ ✔ ✔
Customer Care Support via Email ✔ ✔ ✔ ✔ ✔
ParcelShop Drop Off ✔ ✔ ✔ ✔ ✔
Courier Collections ✔ ✔ ✔ ✔ ✔
Customer Care Support via WhatsApp ✔ ✔ ✔ ✔
Use Own Courier  Contracts ✔ ✔ ✔
Courier Invoice Vetting / Checking ✔ ✔
Monthly Management Information Reporting ✔ ✔
Customer Care Contact ✔ ✔
Customer Self-Serve, smart:Returns Portal & Dashboard Access   ✔
Dedicated Account Manager ✔

Frequently Asked Questions

Can’t find the answer to your question? Try searching for what you need in our Knowledge Base or get in touch with our team!

What happens if I am not satisfied with RDS eCommerce?2024-04-14T21:48:20+01:00

If you are not satisfied with the RDS service for whatever reason, within your first 3 months (3x 4 weekly payment cycles), then we will issue you with a full refund of your subscription fees. The actual shipping fees (due to the carriers) will still apply.

What eCommerce platforms and marketplaces do RDS support?2021-04-15T13:17:23+01:00

We are constantly adding new platforms and marketplaces, to help our customers streamline their shipping processes. Hopefully the one you work with will appear here, however if it’s not, please get in touch and we’ll let you know how close we are to adding it.

What is the cost to connect extra web-shops?2021-04-15T13:20:46+01:00

Both the RDS Starter & RDS Pro options, both come with the ability to add unlimited web-shops, as we certainly do not want to stand in the way of you growing your business.

What support does RDS eCommerce offer?2024-04-14T21:45:29+01:00

We offer free support to all of our customers via telephone, email, Messenger, WhatsApp, webinars, video content and our extensive knowledge base. RDS Pro & Medium Shop plans also have access to a dedicated Customer Care or Account Manager contacts.

What counts as a shipment?2024-04-14T21:42:10+01:00

Any shipping label that is generated through RDS eCommerce, including return labels through our customer return portals, will be counted as a shipment and charged accordingly. Only shipments that are subsequently cancelled, before the end of the week that they were generated (Sunday 23:59:59 GMT), will not be charged at the full shipping rate. Reprinting an already registered shipping label is not counted as an additional shipment, but re-shipping an order, including ‘Duplicate’ of an existing label (as in, generating a new label) is counted.

Are there any other fees?2024-04-14T21:40:56+01:00

We won’t charge you any additional fees outside of the subscription cost, and/or the quoted carriers rates at the point of booking. Should there be additional carrier charges, due to incorrect or incomplete booking data, or goods returned to sender for example, then these additional charges will be passed back. Please note that when shipping international parcels & freight, where DDP (Delivered Duties Paid) is chosen and RDS takes care of the customs formalities & payment, a £5 or 5% admin fee (whichever is the greater) of the total customs & associated carrier costs (excluding the shipping costs) will apply.

Can I change my plan?2024-04-14T21:35:41+01:00

Of course! If your peak plan suggests that volumes are likely to increase, then just get in touch and we’ll change your plan for you. Similarly, if volumes are forecast to go the other way, just let us know and we’ll flip you back.

Please note we cannot change plans once the 4 week period has started, so be sure to get in touch before the next cycle starts.

Can I cancel my account at any time?2024-04-14T21:34:30+01:00

Again, of course! If we are not doing our job correctly, or circumstances change, we are not going to tie you in. All we require is 30 days’ notice for subscription customers (Small, Medium & Large Shop) that you wish to cancel and we’ll make sure the following month’s subscription is not charged. RDS Starter & RDS Pro customers can crease trading at any time.

When will I be charged?2024-04-14T21:29:47+01:00

If you are using our discounted carrier contracts, we will invoice you for the week previous, mid the following week (enabling us the opportunity to vet the carrier invoices, to ensure what we have been charged matches what has been booked with RDS) with 7 day, RDS payment terms.

Should you then use an American Express® Business Platinum Card, or an The American Express® Business Platinum Card to settle your invoice, you could then extend those payment terms by an additional 54 days.

Monthly subscription fees will be charged on a 4 weekly cycle, from the commence date until 30 day notice has been served.

Join The RDS Family

RDS has helped small and large businesses across the UK to optimise their shipping process and scale globally. Read about our software in action in the customer stories below!

“What three words would I use to describe RDS? I would use the words efficient, time-saving and cost effective.”

Papillon Living
Stephen Anderson

Co-founder, Papillon Living