Once the chosen carrier has received your item, whether that be the collection drivers scan, depot receipt scan, central hub, delivery depot or delivery drivers scan, the status on RDS will remain as ‘Registered’.

Only once the carrier has receipt of your item(s) by way of a scan, only then will they accept that they have received your item(s).

Without a scan, they will not accept having received the item.

We therefore  STRONGLY suggest (where possible) every item that leaves your premises, you witness a driver collection scan.