The Emergency Situation Surcharge (ESS) is a surcharge imposed by DHL Express, to reflect changes in market dynamics, air capacity availability and operational restrictions imposed related to COVID-19 measures from local governments.

As these surcharges are variable and therefore could change over time, RDS will pass this surcharge at cost on our invoice, in addition to the quoted rate on the portal, (as quoted on our rate card, the notification banner at the top of the booking portal and at the footer of our website (see below)) until further notice.