CREATE A RETURN

Free Returns - UK Mainland

We want your Empire Airsoft shopping experience to be an easy and enjoyable one.

Of course, we'd love for you to be happy with your purchase but if you do decide to return or exchange your order, simply do so within 28 days of the date of purchase.

All returns within the UK mainland are FREE of charge but please bear in mind they can take 3-5 working days to arrive and up to 3 working days to process.

Order Number *

Full Name *

Email Address *

Phone Number *

Parcel Drop Off Preference *

Evri: Find your nearest Parcel Shop

Please select your product and reason below.

Your product name will be specified on your invoice delivered with your product; alternatively, this can be found on your order confirmation email.

Product (1) *

Reason For Return *

Exchange or Refund *

Product (2)

Reason For Return

Exchange or Refund

Product (3) *

Reason For Return

Exchange or Refund

Product (4) *

Reason For Return

Exchange or Refund

Product (5) *

Reason For Return

Exchange or Refund

Thank you for your request. You will now receive an email within the next 24hrs (Mon to Fri) with a returns label from your chosen carrier along with drop-off instructions. Labels are created Monday to Friday, 08:00 to 18:00 excluding bank holidays.

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